Microsoft Response Point
powerful small business phone system
Response Point is a small, yet powerful small business phone system, for up to 50 users, with no per-user or licensing fees. That's as easy to use as an iPod- even for features like transfer, call park, and 3-way conference. RP costs the same, if not less, than many other off-site "hosted IP PBX" Systems and can use either traditional or VoIP phone lines or a mixture of both.
RP's features include:
1. Click-to-Call (dial by clicking on an imported Outlook contact on your PC)
2. Speech recognition
3. Full built-in voicemail including forwarding to e-mail if desired (and optional automated transcription of VM's too!)
4. Automated receptionist/company directory
5. Full Caller ID support (phone displays and PC desktops)
6. Multi-line capability
7. Department & Group names (e.g. "Billing", "Prescriptions", etc.)
8. Automatic forward of voicemail to e-mail attachments.
The base unit itself is extremely small, making it an ideal system for tight spaces or if office moves are anticipated in the future. It’s also an ideal system for temporary office space applications. RP is simpler to install, configure and expand than any other comparable system in its class and FCS Technologies does Response Point best in the DC area. FCS Technologies provides full, no-obligation demonstrations of RP systems to qualified customers.
Contact us at (301) 570-1133 x 161.
The best management decision I ever made was to outsource my IT needs to FCS. It’s like having a huge IT staff in house without the huge overhead. My recommendation to anyone looking for the ‘Total IT Solution’ is look to FCS.K. Tucker, Principal
Tuckers Heating &Air Conditioning
FCS managed our complete transition from purchasing and configuring new network equipment through implementation, all done over a weekend without a hitch. FCS has established itself as an integral part of our organization, our primary resource for all IT-related issues. They have been extremely responsive, professional, and willing to go above and beyond the call of duty. FCS has exceeded my expectations and has saved our company money.D. Kotz, CEO
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